PRIVACY POLICY
Moment Physical Therapy PC
https://go.moment-education.com/
Last Updated: March 25, 2026
Moment Physical Therapy PC ("Company," "we," "us," or "our") operates the https://go.moment-education.com/ website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us, including via SMS messaging. Please read this policy carefully. By using the Service, you agree to the practices described herein.
1. Information We Collect
We may collect the following types of personally identifiable information:
Name
Phone number (including mobile number for SMS communications)
Email address
Postal address
IP address and browser/device data (Log Data)
Usage data such as pages visited, time spent, and clickstream information
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and improve our Service
To contact you with appointment reminders, health education content, and service updates
To respond to inquiries and support requests
To send SMS messages you have opted into (see SMS section below)
To comply with legal obligations
To analyze how users interact with our Service in order to improve it
3. SMS / Text Message Communications
3a. SMS Opt-In
By providing your mobile phone number and checking the SMS consent box on our website or intake forms, you expressly consent to receive text messages (SMS) from Moment Physical Therapy PC. These messages may include:
Appointment reminders and confirmations
Health tips and educational content from Moment Education
Follow-up care information
Service announcements
3b. No Sharing of SMS Opt-In Data — CRITICAL
Your mobile phone number and SMS opt-in consent will NOT be shared with, sold to, or transferred to any third party for their marketing or promotional purposes. SMS consent and phone numbers collected for text messaging are used solely to facilitate communications between you and Moment Physical Therapy PC. We do not share this information with affiliates, partners, or any outside organizations for SMS marketing purposes.
3c. How to Opt Out of SMS
You may opt out of SMS messages at any time by:
Replying STOP, QUIT, CANCEL, UNSUBSCRIBE, or END to any SMS message you receive from us
Contacting us directly at the contact information listed at the end of this policy
After opting out, you will receive one final confirmation text and will receive no further SMS messages unless you re-subscribe.
3d. Message Frequency & Costs
Message frequency varies based on your interactions with us. Standard message and data rates from your mobile carrier may apply. Moment Physical Therapy PC is not responsible for any charges incurred from your mobile provider.
4. Cookies & Tracking Technologies
Our website uses cookies — small data files stored on your device — to improve functionality and user experience. Cookies help us understand how visitors use our site and allow us to tailor content accordingly.
You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. Please note that some features of our Service may not function properly if cookies are disabled.
We may also use web beacons, pixels, and similar tracking technologies to analyze traffic patterns and measure the effectiveness of communications.
5. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to certain legal exceptions
Opt-Out of SMS: As described in Section 3c above, you may opt out of text messages at any time
Opt-Out of Marketing Emails: Use the unsubscribe link in any marketing email to stop receiving promotional messages
Data Portability: In certain circumstances, receive your data in a portable format
To exercise any of these rights, please contact us using the information in the Contact section below. We will respond to your request within a reasonable timeframe.
6. Data Security
We take data security seriously and implement commercially reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data and encourage you to take precautions to protect your personal information as well.
7. Service Providers & Third-Party Disclosure
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are contractually obligated to:
Only use your information to perform services on our behalf
Maintain the confidentiality of your information
Not disclose or use your information for any other purpose
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.
8. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information without parental consent, we will promptly delete that information from our servers.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
9. Links to Third-Party Websites
Our Service may contain links to external websites that are not operated by us. If you click a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Moment Physical Therapy PC
Website: https://go.moment-education.com/
Email: [email protected]
Phone: (646)725-9040
Address: 2 W 45th St, Ste 201, New York, NY 10036